Engage

The answer, while the buyer is still asking.

Your best answers are already written down somewhere. Engage puts them in front of your rep while the buyer is still on the call.

Prep before. Answers during. Follow-up after.

Our Customers’ Success

25,000monthly interactions
5xincrease in daily partner Q&A, from 5-6 to 25-30
2xproductivity in 6 months

One place to look, from prep to CRM.

Content in Highspot, context in Confluence and SharePoint, deal history in Salesforce and call recordings. Sellers felt the seams every day.

Now a rep gets the same answer at every step. So do the partners.

UiPathRead the UiPath story →
120sellers on prep, coaching and CRM writeback
3prompts produced what used to take an analyst a day
1tool — the rule sellers are actually held to

Sellers pick one tool. This is the one they picked.

Jeramie Parsons, VP Revenue Operations, has a rule about tools: sellers pick one. Anything that needs a second tab has already lost.

An SVP now lives in Tribble, pulling competitive analysis straight out of account plans. The same material the response team writes questionnaires from.

TaskUsRead the TaskUs story →
20,000+prompts used
BothRespond and Engage, on one Brain
$3Mannual benefit from ROI analysis

Bought, then actually used.

Twenty thousand prompts isn’t a pilot number. That’s what happens when the answer is already in the window you have open.

Respond handles the documents. Engage puts the same material in front of the people carrying the number.

Sprout SocialSee the customer stories →

Three moments that decide the deal.

Reps don’t lose deals on the proposal. They lose them in the three conversations around it.

  1. BriefThe pre-call brief in Slack
    Before What moved on the account, what this buyer cares about, what you left open last time.
  2. Scribe mid-call, with a deflected question caught and the answer flagged as unsourced
    During Security, roadmap, pricing, or something you put in writing months ago. Answered, with the source.
  3. Deal intelligence after the call
    After Scribe listens. The follow-up and the CRM updates come back written. Your rep just approves.

Deal preparation

Nobody walks in cold.

The brief lands before the call. What moved on the account, what this buyer has pushed back on before, and the questions nobody ever closed out.

It’s the prep a good rep does with two free hours. Nobody has two free hours.

Pre-call brief1600 × 900 · the brief in Slack, before the call
Brief out What moved, what they care about, what is still open.

Live buyer support

The one question nobody prepped for.

Security, data residency, the integration roadmap, a competitor’s claim — or something your own proposal team put in writing eight months ago. The approved answer comes back in the thread your rep already has open, with the document behind it.

And when there’s no approved answer, Engage says so. It won’t invent one.

Tribble Scribe mid-call: a deflected question caught, with the answer flagged as having no sources cited
Answer out The approved answer, and where it came from.

Follow-up and CRM

CRM hygiene fails because it’s homework.

Scribe listens, so the follow-up, the action items and the CRM fields are written from what was actually said — not from what your rep can remember on Friday. They review and approve. Nothing is written without them.

And what the call taught goes back into the Brain, so the next rep asking that question gets a better answer than this one did.

Deal intelligence from calls and responses
Draft out Follow-up, action items and CRM fields. Your rep approves.

What is Engage?

Governed

Every answer comes from something your company approved, and it names the source. When there’s no approved answer, Engage says so and sends the question to whoever owns it.

The Whole Conversation

Prep, live answers, follow-up. Scribe records the call so the last part writes itself. One product across all three, instead of three tools that never quite line up.

Where Reps Already Are

Slack, Teams, the CRM, the call. Nothing new to remember mid-conversation. Licensed per seller, so one pod can go first and the floor can follow.

Works with your stack

Reads the deal. Writes back to it.

Your CRM, calendar, calls and documents build the brief. The follow-up and the field updates go back to the same opportunity, so nothing ends up living only in one rep’s head.

Salesforce HubSpot Slack Microsoft Teams Gong Google Drive SharePoint Confluence Box

What is the Brain?

The Brain is what Engage and Respond both answer from. Every source has an owner and a review state, so the answer your rep gives on a call is the one your proposal team would defend in writing.

See the platform

4.7/5

Fall 2026

G2 High Performer, AI Sales Assistant, Fall 2026 G2 High Performer, Enterprise AI Sales Assistant, Fall 2026 G2 High Performer, AI Sales Assistant, Americas, Fall 2026 G2 Easiest To Do Business With, AI Meeting Assistants, Fall 2026 G2 High Performer, Enterprise AI Meeting Assistants, Fall 2026 G2 High Performer, Sales Analytics, Fall 2026

Frequently asked questions

What Engage does, where Scribe fits, and how it’s licensed.

What is Tribble Engage?

Engage is what your reps use around a buyer conversation. It briefs them before, answers the buyer during, and writes the follow-up and the CRM updates after. It runs in Slack, Teams and the CRM, so there’s nothing new to open.

Is Scribe a separate product?

No. Scribe is the call recording inside Engage. It captures the conversation so the follow-up and the CRM fields come from what was actually said. It’s part of an Engage licence, not something you buy beside it.

How is this different from a conversation intelligence tool?

Conversation intelligence tells you what happened on the call. Engage helps you during it. Ask about security, pricing or a past commitment and you get the approved answer with its source, not a transcript search.

Where do the answers come from?

From the same approved material your proposal team defends in RFPs, DDQs and security questionnaires. If security updated an answer last week, the rep on tomorrow's call gets the updated one. That’s the whole point of one Brain under both products.

What happens when the rep asks something we haven’t approved?

It says so. Engage won’t invent an answer to cover the gap. The question goes to whoever owns that area, and once they answer it, the next rep doesn’t have to ask.

Does it write to our CRM automatically?

It drafts. Your rep approves. Field updates, action items, risk signals and MEDDIC notes land as a draft on the opportunity, which is the only kind of CRM hygiene reps actually finish.

Which systems does it connect to?

Salesforce, HubSpot, Slack, Teams, Gong, Google Drive, SharePoint, Confluence, Box and OneDrive, among others. Engage reads deal history, calendar and prior calls to build the brief, then writes back to the CRM after.

How is Engage licensed?

Per seller, per month, for the people in front of buyers. Respond is a team licence priced per project instead. Both include the Brain. The pricing page has the full comparison.

Can we start with one team?

Yes, and most do. One pod first, the floor after. The knowledge is already in the Brain, so adding sellers later is a licence change, not another implementation.

Do we need Respond first?

No, but they compound. If you already run Respond, Engage has an approved library to answer from on day one. If you start with Engage, the library builds itself out of calls and deal history.

Bring the question your reps can’t answer.

Pick three your reps answer from memory today. We’ll show you what Engage says instead, and where it got it.

Book a demo

From the blog

Book a demo